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Today's IT organization is a myriad mix of technologies,
platforms and applications. The IT is constantly
challenged to deliver reliable, available, secure
services to its user base and that by no means
is a small task. Throwing point solutions at the
first sight of problem symptoms do not make the
problem go away. Taking a business centric view
and leveraging a proven methodology using best
practices is the right way to address not just
the symptoms but the problems at their core.
SYBOR, along with its Enterprise System Management
partners, brings a disciplined approach to IT's
Enterprise system management needs. Be it "Business
Service Management" (BMC) or "Knowledge
Based Service Assurance" (NetIQ), IT needs
reliable, knowledgeable partners to effectively
deploy and manage. SYBOR's expertise in these
products is a valuable asset to help in implementation
of these products in their environments and also
to provide custom extensions or integrations if
required.
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Predictable project delivery
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Higher bandwidth for other strategic IT
initiatives |
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Operational flexibility |
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Respond to resource constraints |
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Improved productivity overall |
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Define and document implementation
requirements |
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Comprehensive project plan |
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Define user acceptance tests |
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Define and document implementation details
for ongoing support |
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Ongoing support and maintenance, as required |
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Technical personnel with in-depth
product and domain expertise |
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Best practices based on ITIL prescriptive
methodologies |
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